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Privacy-first • 100% EU Hosted • Powered by Open Source AI

AI chatbot that knows your business inside out

Create AI-powered chatbots trained on your content. Provide instant 24/7 support and save up to 80% of time on customer inquiries.

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ChatVia AI Chatbot Dashboard - Analytics and conversation management
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Your Data Never Leaves EU

All data stored in Germany. 100% EU-based infrastructure with data processing exclusively within European Union borders.

GDPR Compliant

State-of-Art Open Source AI

Powered by cutting-edge open source models. No vendor lock-in, full transparency.

Llama 3.3 70B
Qwen3 235B
DeepSeek R1 70B
Gemma 3 27B
Holo2 30B
Open Source

Models Hosted in France

AI models hosted in France, data stored in Germany. Full EU infrastructure ensuring compliance with the strictest European privacy laws.

France France • Germany Germany
Zero US Data Processing
Data Encryption at Rest

The complete platform for AI chatbots

ChatVia is designed for building AI chatbots that solve your customers' hardest problems while improving business outcomes.

Chat Widget

Embed a powerful AI chat widget on your website. Customize the look and feel to match your brand and engage visitors 24/7.

Knowledge Bases

Build custom knowledge bases like ChatGPT. Upload documents, websites, and files to train your AI on your specific content.

See how it works in action
AI-powered support
Instant setup
Website widget
AI-generated replies
Advanced training

Comprehensive Dashboard

Monitor performance, manage multiple chatbots, and access detailed analytics from a single dashboard. Get real-time insights into your chatbot interactions.

Comprehensive Dashboard

Train from Your Website

Automatically crawl and learn from your website content. Your chatbot stays up-to-date with your latest pages, products, and documentation.

Train from Your Website

Lead Management System

Capture, track, and nurture leads automatically. Our intelligent system identifies potential customers and helps you convert conversations into sales.

Lead Management System

Tone Analysis

Understand how your visitors communicate. Track tone in real-time and improve responses to increase customer satisfaction.

Tone Analysis

Sentiment Analysis

Analyze the overall sentiment of conversations. Identify trends, spot issues early, and measure customer satisfaction over time.

Sentiment Analysis

Detailed Chat Logs

Access comprehensive chat logs and conversation history. Analyze user interactions, identify common questions, and continuously improve your chatbot.

Detailed Chat Logs

Advanced Analytics

Deep dive into your chatbot performance with detailed statistics. Track conversations, response times, user satisfaction, and more.

Advanced Analytics

Multiple AI Models

Choose from various open-source AI models including GPT OSS, Llama, DeepSeek, Qwen, Mistral, Gemma, and Holo2. Select the best model for your use case and budget.

Multiple AI Models

Fully Customizable

Personalize your chatbot appearance, behavior, and responses to match your brand. Choose from themes, customize colors, and create unique experiences.

Fully Customizable

Q&A Management

Create and manage custom Q&A pairs to ensure your chatbot gives accurate answers to frequently asked questions.

Q&A Management
Only on ChatVia

Understand how your visitors communicate

ChatVia is the only platform that analyzes visitor communication tone in real-time. Understand if your customers are frustrated, urgent, or satisfied — and improve your AI responses accordingly.

  • 😊 Track satisfied and positive interactions
  • 😤 Identify frustration before customers leave
  • ⚡ Prioritize urgent requests automatically
😐
Neutral
52%
😊
Satisfied
28%
😤
Frustrated
12%
⚡
Urgent
8%

No coding platform, deploy instantly

1

Create

Just click on the Create Agent button to get started and choose between a widget and knowledge base

2

Train

Upload documents, add website content, or connect your knowledge base to train your AI chatbot with your business data

3

Deploy

Embed the chatbot widget on your website or share a direct link to start answering customer questions instantly 24/7

Why you should have a chatbot for your business?

Having a chatbot can help your business grow, manage customer inquiries, and improve customer satisfaction.

  • 56M+
    Bank of America's "Erica" chatbot handles 56 million engagements monthly and resolves 98% of queries within 44 seconds
  • 80%
    AI now handles up to 80% of customer support inquiries autonomously, cutting complex case resolution time by 52%
  • 62%
    62% of consumers prefer using a chatbot than wait for a human agent, signaling strong preference for immediacy
Target audience for AI chatbots - businesses seeking customer support automation

Pricing

Pay Monthly
Pay Yearly (-20%)
Starter
€ /mo
Billed yearly at €468
For individuals and small projects.
  • Access to all models
  • 4,000 messages/credits per month
  • 3 AI agents
  • Embeddable Website Widget
  • ChatGPT-style knowledge bases
  • 1000 pages (PDF, Word, Text)
  • 1,000 website links
  • 300 minutes audio/video
  • Basic PDF processing
  • 1 team
  • 3 team members
  • Access to all models
  • 50,000 messages/credits per year
  • 3 AI agents
  • Embeddable Website Widget
  • ChatGPT-style knowledge bases
  • 1000 pages (PDF, Word, Text)
  • 1,000 website links
  • 300 minutes audio/video
  • Basic PDF processing
  • 1 team
  • 3 team members
Most Popular
Standard
€ /mo
Billed yearly at €948
For growing teams and businesses.
  • Access to all models
  • 10,000 messages/credits per month
  • 5 AI agents
  • Embeddable Website Widget
  • ChatGPT-style knowledge bases
  • 3,000 pages (PDF, Word, Text)
  • 3,000 website links
  • 1,200 minutes audio/video
  • Advanced PDF with image understanding
  • OCR for scanned documents
  • Sentiment analysis
  • 3 team
  • 10 team members
  • Access to all models
  • 140,000 messages/credits per year
  • 5 AI agents
  • Embeddable Website Widget
  • ChatGPT-style knowledge bases
  • 3,000 pages (PDF, Word, Text)
  • 3,000 website links
  • 1,200 minutes audio/video
  • Advanced PDF with image understanding
  • OCR for scanned documents
  • Sentiment analysis
  • 3 team
  • 10 team members
Pro
€ /mo
Billed yearly at €3,348
For organizations that need it all.
  • Access to all models
  • 40,000 messages/credits per month
  • 20 AI agents
  • Embeddable Website Widget
  • ChatGPT-style knowledge bases
  • 10,000 pages (PDF, Word, Text)
  • 10,000 website links
  • 10,000 minutes audio/video
  • Advanced PDF with image understanding
  • OCR for scanned documents
  • Sentiment analysis
  • Tone analysis
  • Topic analysis
  • Conversation Pulse
  • Handoff
  • API access
  • Custom integrations
  • 10 team
  • 100 team members
  • Access to all models
  • 500,000 messages/credits per year
  • 20 AI agents
  • Embeddable Website Widget
  • ChatGPT-style knowledge bases
  • 10,000 pages (PDF, Word, Text)
  • 10,000 website links
  • 10,000 minutes audio/video
  • Advanced PDF with image understanding
  • OCR for scanned documents
  • Sentiment analysis
  • Tone analysis
  • Topic analysis
  • Conversation Pulse
  • Handoff
  • API access
  • Custom integrations
  • 10 team
  • 100 team members

What's included with all plans

Access to all AI models
Secure & encrypted platform
Regular updates & improvements
Cancel anytime
No setup fees
30-day money-back guarantee

Frequently Asked Questions

Everything you need to know about our AI chatbot platform.

ChatVIA is an AI platform that lets you create custom AI chatbots trained on your own data. Upload your documents to create AI chatbots that understand your business knowledge and can answer questions about your content.
Upload your documents (PDFs, Word docs, Audio, Video, etc.) and ChatVIA processes them using advanced AI. The system creates AI chatbots that can answer questions about your content, provide insights, and help users find information quickly.
Yes! You can crawl your website and create a chatbot that is trained on your website content, so your customers can get instant answers to repetitive questions such as contact information, opening hours, and more.
Training means we take your data and feed it through an advanced AI pipeline to understand it and create a chatbot based on the training data. This allows you to have your own custom chatbot that understands your specific business knowledge.
We use RAG (Retrieval-Augmented Generation) technology to retrieve and ingest your data. We will never train your data or use any third party to do so, which makes your data 100% safe and private.
Yes! ChatVIA supports both audio and video files using advanced transcription technology. The system automatically transcribes the content and makes it available for your chatbot to use.
ChatVIA supports PDF, Word, Text, Video, and Audio files. You can also crawl your website to add its content automatically.
The number of chatbots you can create depends on your plan. Please refer to the pricing section for details on chatbot limits for each plan.
ChatVIA supports multiple open-source AI models including GPT OSS, Llama, DeepSeek, Qwen, Mistral, Gemma, and Holo2. You can choose the best model for your needs and switch between them anytime.
ChatVIA is GDPR compliant, hosted in the EU, and uses enterprise-grade security. Your documents and conversations remain private and encrypted. Please read our privacy policy for more information.
Yes! You can customize your agent's name, personality, and add custom branding, logos, and even use your own domain for a white-label experience.
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are processed securely through Stripe. You can upgrade, downgrade, or cancel your plan anytime.
Yes! All plans include team collaboration features. You can invite team members and share agents with your team.
Document processing times vary based on file size and type. Most documents are processed within minutes, but larger files may take longer. You will be notified once processing is complete.

Still have questions?

Stop losing customers to unanswered questions.

Deploy an AI chatbot that knows your business inside out — in minutes, not weeks.

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