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Privacy-first • 100% EU Hosted • Powered by Open Source LLMs

AI chatbot that knows your business inside out

Create AI-powered chatbots trained on your content. Provide instant 24/7 support and save up to 80% of time on customer inquiries.

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Embeddable chat widget & ChatGPT-style in one platform

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Your Data Never Leaves EU

100% EU-based infrastructure with data processing and storage exclusively within European Union borders.

GDPR Compliant
•
European Union European Union

State-of-Art Open Source LLMs

Powered by cutting-edge open source models. No vendor lock-in, full transparency.

GPT OSS 120B
Llama 3.3 70B
Mistral Nemo
Qwen3 235B
DeepSeek R1 70B
Gemma 3 27B
Holo2 30B
Open Source
Zero US Data Processing
Data Encryption at Rest

The complete platform for AI chatbots

ChatVia is designed for building AI chatbots that solve your customers' hardest problems while improving business outcomes.

Chat Widget

Embed a powerful AI chat widget on your website. Customize the look and feel to match your brand and engage visitors 24/7.

Custom GPT

Build your own GPT trained on your data. Upload documents, websites, and files to create an AI that knows your specific content.

See how it works in action
AI-powered support
Instant setup
Website widget
ChatGPT-style chatbots
AI-generated replies
Advanced training

Embeddable Chat Widget

Add a beautiful, customizable chat widget to your website in seconds. Engage visitors instantly with AI-powered conversations that feel natural and helpful.

Embeddable Chat Widget

ChatGPT-Style Interface

Provide your users with a familiar ChatGPT-like experience, powered by your own business data. Perfect for documentation, internal tools, and customer support.

ChatGPT-Style Interface

Train on Any Data Source

Upload documents, crawl your website, or connect your data sources. Your AI chatbot learns from your content and stays synchronized with your latest information.

Train on Any Data Source

Comprehensive Control Panel

Manage all your AI agents from one powerful dashboard. Configure settings, monitor performance, and control multiple chatbots with ease.

Comprehensive Control Panel

Advanced Analytics & Insights

Track conversations, measure engagement, and understand user behavior with detailed analytics. Make data-driven decisions to improve your chatbot performance.

Advanced Analytics & Insights

Complete Conversation History

Review every conversation in detail. Identify common questions, discover knowledge gaps, and continuously refine your chatbot responses for better accuracy.

Complete Conversation History

Tone & Sentiment Analysis

Monitor visitor emotions and sentiment in real-time throughout conversations. Detect frustration, satisfaction, and engagement levels to optimize responses and enhance customer experience.

Tone & Sentiment Analysis

Intelligent Lead Capture

Turn conversations into qualified leads automatically. Capture contact information naturally during chat and integrate seamlessly with your CRM.

Intelligent Lead Capture
Only on ChatVia

Understand how your visitors communicate

ChatVia is the only platform that analyzes visitor communication tone in real-time. Understand if your customers are frustrated, urgent, or satisfied — and improve your AI responses accordingly.

  • 😊 Track satisfied and positive interactions
  • 😤 Identify frustration before customers leave
  • ⚡ Prioritize urgent requests automatically
😐
Neutral
52%
😊
Satisfied
28%
😤
Frustrated
12%
⚡
Urgent
8%

No coding platform, deploy instantly

1

Create

Just click on the Create Agent button to get started and choose between a widget and a custom GPT

2

Train

Upload documents, add website content, or connect your data sources to train your AI chatbot with your business data

3

Deploy

Embed the chatbot widget on your website or share a direct link to start answering customer questions instantly 24/7

Why you should have a chatbot for your business?

Having a chatbot can help your business grow, manage customer inquiries, and improve customer satisfaction.

  • 56M+
    Bank of America's "Erica" chatbot handles 56 million engagements monthly and resolves 98% of queries within 44 seconds
  • 80%
    AI now handles up to 80% of customer support inquiries autonomously, cutting complex case resolution time by 52%
  • 62%
    62% of consumers prefer using a chatbot than wait for a human agent, signaling strong preference for immediacy
Target audience for AI chatbots - businesses seeking customer support automation

Why choose ChatVia?

See how we compare to other chatbot platforms

Features
ChatVia Best Value
Others
Open Source AI Models
100% privacy, your data never leaves your control
Agentic ingestion & chunking
AI pipeline extracts context and structure (not naive splitting)
Hybrid search
Vector + BM25 to retrieve the best results
Tables & images (retrievable)
Understands complex documents and makes them searchable
Multi-layer retrieval
Re-ranking + guardrails for fast, accurate answers
All-in-One Platform
Widget + Chat UI + knowledge management
Tone analysis
Detects tone shifts and adapts responses
Sentiment analysis
Flags frustrated users for better outcomes
Handoff
Seamlessly escalate to a human with full context

Pricing

Pay Monthly
Pay Yearly (-20%)
Starter
€ /mo
Billed yearly at €468
For individuals and small projects.
  • Access to all models
  • 4,000 messages/credits per month
  • 3 AI agents
  • Embeddable Website Widget
  • ChatGPT-style knowledge bases
  • 1000 pages (PDF, Word, Text)
  • 1,000 website links
  • 300 minutes audio/video
  • Basic PDF processing
  • 1 team
  • 3 team members
  • Access to all models
  • 50,000 messages/credits per year
  • 3 AI agents
  • Embeddable Website Widget
  • ChatGPT-style knowledge bases
  • 1000 pages (PDF, Word, Text)
  • 1,000 website links
  • 300 minutes audio/video
  • Basic PDF processing
  • 1 team
  • 3 team members
Most Popular
Standard
€ /mo
Billed yearly at €948
For growing teams and businesses.
  • Access to all models
  • 10,000 messages/credits per month
  • 5 AI agents
  • Embeddable Website Widget
  • ChatGPT-style knowledge bases
  • 3,000 pages (PDF, Word, Text)
  • 3,000 website links
  • 1,200 minutes audio/video
  • Advanced PDF with image understanding
  • OCR for scanned documents
  • Sentiment analysis
  • 3 team
  • 10 team members
  • Access to all models
  • 140,000 messages/credits per year
  • 5 AI agents
  • Embeddable Website Widget
  • ChatGPT-style knowledge bases
  • 3,000 pages (PDF, Word, Text)
  • 3,000 website links
  • 1,200 minutes audio/video
  • Advanced PDF with image understanding
  • OCR for scanned documents
  • Sentiment analysis
  • 3 team
  • 10 team members
Pro
€ /mo
Billed yearly at €3,348
For organizations that need it all.
  • Access to all models
  • 40,000 messages/credits per month
  • 20 AI agents
  • Embeddable Website Widget
  • ChatGPT-style knowledge bases
  • 10,000 pages (PDF, Word, Text)
  • 10,000 website links
  • 10,000 minutes audio/video
  • Advanced PDF with image understanding
  • OCR for scanned documents
  • Sentiment analysis
  • Tone analysis
  • Topic analysis
  • Conversation Pulse
  • Handoff
  • API access
  • Custom integrations
  • 10 team
  • 100 team members
  • Access to all models
  • 500,000 messages/credits per year
  • 20 AI agents
  • Embeddable Website Widget
  • ChatGPT-style knowledge bases
  • 10,000 pages (PDF, Word, Text)
  • 10,000 website links
  • 10,000 minutes audio/video
  • Advanced PDF with image understanding
  • OCR for scanned documents
  • Sentiment analysis
  • Tone analysis
  • Topic analysis
  • Conversation Pulse
  • Handoff
  • API access
  • Custom integrations
  • 10 team
  • 100 team members

What's included with all plans

Access to all AI models
Secure & encrypted platform
Regular updates & improvements
Cancel anytime
No setup fees
30-day money-back guarantee

Frequently Asked Questions

Everything you need to know about our AI chatbot platform.

ChatVIA is an AI platform that lets you create custom AI chatbots trained on your own data. Upload your documents to create AI chatbots that understand your business knowledge and can answer questions about your content.
Upload your documents (PDFs, Word docs, Audio, Video, etc.) and ChatVIA processes them using advanced AI. The system creates AI chatbots that can answer questions about your content, provide insights, and help users find information quickly.
Yes! You can crawl your website and create a chatbot that is trained on your website content, so your customers can get instant answers to repetitive questions such as contact information, opening hours, and more.
Training means we take your data and feed it through an advanced AI pipeline to understand it and create a chatbot based on the training data. This allows you to have your own custom chatbot that understands your specific business knowledge.
We use RAG (Retrieval-Augmented Generation) technology to retrieve and ingest your data. We will never train your data or use any third party to do so, which makes your data 100% safe and private.
Yes! ChatVIA supports both audio and video files using advanced transcription technology. The system automatically transcribes the content and makes it available for your chatbot to use.
ChatVIA supports PDF, Word, Text, Video, and Audio files. You can also crawl your website to add its content automatically.
The number of chatbots you can create depends on your plan. Please refer to the pricing section for details on chatbot limits for each plan.
ChatVIA supports multiple open-source AI models including GPT OSS, Llama, DeepSeek, Qwen, Mistral, Gemma, and Holo2. You can choose the best model for your needs and switch between them anytime.
ChatVIA is GDPR compliant, hosted in the EU, and uses enterprise-grade security. Your documents and conversations remain private and encrypted. Please read our privacy policy for more information.
Yes! You can customize your agent's name, personality, and add custom branding, logos, and even use your own domain for a white-label experience.
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are processed securely through Stripe. You can upgrade, downgrade, or cancel your plan anytime.
Yes! All plans include team collaboration features. You can invite team members and share agents with your team.
Document processing times vary based on file size and type. Most documents are processed within minutes, but larger files may take longer. You will be notified once processing is complete.

Still have questions?

Stop losing customers to unanswered questions.

Deploy an AI chatbot that knows your business inside out — in minutes, not weeks.

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